Last Updated: September 1, 2026
At BELLETEX (“BELLETEX,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through thebelletex.com (the “Website”).
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Account login information
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Payment and transaction information
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Order history
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Product preferences
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Information you provide when contacting customer support
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Information submitted through forms, reviews, surveys, or promotions
We may also automatically collect certain technical information when you use our Website, including:
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IP address
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Browser type
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Device type
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Operating system
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Website pages viewed
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Referring website
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Date and time of visits
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General usage and interaction information
2. How We Use Your Information
BELLETEX may use your personal information to:
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Process and fulfill orders
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Process payments and refunds
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Deliver products to you
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Provide customer support
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Communicate with you about your orders
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Manage your account
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Improve our Website, products, and services
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Personalize your shopping experience
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Detect and prevent fraud, abuse, or unauthorized activity
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Send promotional communications where permitted by law
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Conduct analytics and understand customer preferences
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Comply with legal and regulatory obligations
We collect and use personal information only for purposes that are reasonable and appropriate in the circumstances, consistent with applicable Canadian privacy requirements.
3. Payment Information
Payments may be processed through third-party payment providers.
BELLETEX does not intentionally store complete credit card numbers or payment card security codes on its own systems when payment processing is handled by a third-party payment provider.
Your payment information may be subject to the privacy policy and security practices of the payment provider used during checkout.
4. Cookies and Similar Technologies
Our Website may use cookies, pixels, tags, analytics tools, and similar technologies to:
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Keep your shopping cart functioning
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Remember your preferences
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Understand Website traffic
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Improve Website performance
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Measure marketing campaigns
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Provide relevant advertising where applicable
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.
5. How We Share Information
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business.
These providers may include:
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Payment processors
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Shipping and delivery providers
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Website hosting providers
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E-commerce and technology providers
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Analytics and marketing providers
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Customer service providers
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Fraud prevention services
We do not sell your personal information as a standalone commercial product.
We may also disclose information where required or permitted by applicable law, including to comply with legal obligations, court orders, regulatory requirements, or to protect the rights, property, and safety of BELLETEX, our customers, or others.
6. International Processing
Some service providers used by BELLETEX may process or store information outside Canada.
When personal information is transferred to another country, it may be subject to the laws of that jurisdiction.
BELLETEX takes reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.
7. Protection of Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, operate our business, resolve disputes, maintain business records, and comply with applicable legal obligations.
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
9. Your Privacy Rights
Depending on where you live and the applicable privacy laws, you may have rights relating to your personal information, including the ability to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Ask questions about how your information is collected or used
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Withdraw consent where applicable
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Request information about our privacy practices
Certain legal exceptions and limitations may apply.
To make a privacy-related request, please contact us using the information below.
10. Marketing Communications
If you subscribe to BELLETEX marketing communications, we may send you information about new collections, promotions, offers, products, and other updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.
Transactional communications, such as order confirmations, shipping updates, and account-related messages, may still be sent when necessary to fulfill your order or provide requested services.
11. Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
12. Third-Party Websites
Our Website may contain links to third-party websites or services.
BELLETEX is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact BELLETEX:
BELLETEX
Website: thebelletex.com
Email: info@thebelletex.com
Address: 4862 rue Perron, Pierrefonds, H9A 3E5
Phone: 1-514-923-9693 | 1-514-685-9353
This Privacy Policy is intended to provide general information about BELLETEX’s privacy practices and should be read together with our other Website policies.